Shortcut CTRL + Key issue

[Gabriela]

Hi,

I have the same behaviour like Zakko in #61486 04/22/20.
If I use shortcuts with CTRL key and than press any other key, at first the character pressed before with CTRL key appears.
For example when I press CTRL + C (copy) and than press a key, C character appears in the window instead the rigth key.
This occurs by using any CTRL combination shortcut, like CTRL + A, CTRL + V, CTRL + X etc.
Now i have installed 14.0.0.1961, but I tried also PL/SQL 13 and 12.
I tried re-install PL/SQL, more times, cleaned the registry and application data, but this problem persists.

Gabriela

 

[Marco Kalter]

User Zakko solved the issue by restarting the PC. I assume this does not help in your case?

Can you go to Help > Support Info and send the text from the "Info" tab page to support@allroundautomations.com?

 

[Gabriela]

Hi Marco,

indeed, restarting the PC didn't help. We tried much more with my colleagues, really.

I've sent the Help > Support Info > Info tab page per e-mail.

Gabriela

 

[SteveS]

Hi,

I am getting the exact same problem using both 14 and 13 versions of PLSQL Developer what is more quite frequently PLSQL Developer gets into a loop where it keeps refreshing the screen and not responding to any user input which makes it very hard to use. It has been really solid up until now and I have been using 13 for over a year on the same machines. For information the issues seemed to co-incide with me installing Citrix Workspace on my laptop. I am getting this on a desktop running Windows 7 and a laptop running Windows 8.1, both with Citrix Workspace.

A solution for this would help me immensely.

Thanks

Steve

 

[Gabriela]

Hi Steve,

you're right, I had to install Citrix because of my client and in the same time this problem appeared!

This can be probably important information, thanks for your response.

Gabriela

 

[zakko]

Same here, I've got Citrix installed too. But I can't exactly recall, whether this issue occured right after the installation or anytime earlier/later.

 

[Milan]

I got the same issue after installing Citrix Receiver. Uninstalling Citrix and restarting computer fixed it, but now I cannot use Citrix.

I remember Citrix installer asking something about preventing key loggers, so that might be related somehow.

 

[Marco Kalter]

Can you download the current 14.0.3 version and apply the ShortCutFix parameter to the PL/SQL Developer shortcut? For example:

"C:\Program Files\PLSQL Developer 14\plsqldev.exe" ShortCutFix

You can also add the parameter to the Params.ini file in the PL/SQL Developer installation directory. Add the following line:

ShortCutFix = 1