Window position & multi monitor support

[Alex E]

I recently upgraded to Version 14.0.2.1969 (64 bit) and it seems that the software has certain "difficulties" in restoring its position when using multiple monitors. Sometimes it starts on the "correct" monitor, whereas sometimes it shifts onto another one (3 of them: notebook left, "main" middle, 3rd right).

Furthermore, I noticed that the multi-monitor config files in %APPDATA% were missing; e.g. "Monitors_1920_1680_1920.customtoolbars.ini" and
"Monitors_1920_1680_1920.docking12.ini"??!!

 

[Marco Kalter]

Can you go to Preferences > User Interface / Options and check if the "Save layout per multi monitor setup" option is enabled? If it is enabled, disable it and try again.

 

[Alex E]

I already tried that, but it didn't help :-(

 

[Marco Kalter]

Okay. Do you know the exact steps to reproduce this? Does this only happen when using 3 monitors?

 

[Alex E]

Unfortunately I cannot reproduce this weird behavior, sorry. It seems to be very arbitrary. Sometimes the app opens up on the correct monitor and sometimes not, I cannot tell when or why :-(

 

[Nicolas D.]

I also got that issue from time to time, it is random.
But I do remember it did happen once with another window.
Seems to be a Windows things.. like Windows do not remember where a particular Window was located.
Same, unable to reproduce at will. It happen when it happen.