Diagram Print completely hangs machine, not even ctl_alt_del works

[brenteamer]

Support info:

PL/SQL Developer
Version 8.0.4.1514
12.67409 - 20 user license
Windows XP Professional 5.1 Build 2600 (Service Pack 2)

Physical memory : 2,097,152 kB (2,018,936 available)
Paging file : 4,194,304 kB (3,704,240 available)
Virtual memory : 2,097,024 kB (1,975,828 available)

Parameters
C:\Program Files\PLSQL Developer\plsqldev.exe

Preferences
Session mode: Multi
OCI Library:
Use OCI7: False

Preference Files
C:\Program Files\PLSQL Developer\Preferences\Default\Default.ini
C:\Documents and Settings\bceamer.ISLAND_HEALTH\Application Data\PLSQL Developer\Preferences\bceamer\default.ini

Plug-Ins

Aliases
C01291.WORLD
CISCERT
cisprod
CRPROD
CRPROD_SCOTT
...

Homes
DevSuiteHome1 (C:\DevSuiteHome_1)
Ora9i_home (c:\ora9iClient)
XE (C:\oraclexe\app\oracle\product\10.2.0\server)

DLLs
C:\DevSuiteHome_1\bin\oci.dll

TNS File
C:\DevSuiteHome_1\Network\Admin\tnsnames.ora

Using
Home: DevSuiteHome1
DLL: C:\DevSuiteHome_1\bin\oci.dll
OCI: Version 10.1
Oracle Database 10g Enterprise Edition Release 10.2.0.3.0

Character Sets
Character size: 1 byte(s)
CharSetID: 178
NCharSetID: 2000
Unicode Support: True
NLS_LANG: AMERICAN_AMERICA.WE8MSWIN1252
NLS_CHARACTERSET: WE8MSWIN1252
NLS_NCHAR_CHARACTERSET: AL16UTF16

 

[Marco Kalter]

At which point does the hang-up occur? Can you still select a printer that you know is functioning correctly?

 

[brenteamer]

It occurs the minute you click the print button after you selected printer. The mouse even disappears