Crash when closing PL/SQL Developer

[Worker]

Regularly PL/SQL Developer "crashes" for me when I shut it down. I watch it close all of its windows, then watch the main window disappear, and then I get a dialog from Windows saying the application crashed.

It's usually a window that has been open for several days that has this "crash". While it has been open I probably also opened and closed a dozen other instances in which I did various things.

How can I best report this kind of crash to you? I can't reproduce it on-demand, but I am confident it will happen again in the future. Are there command-line parameters that will produce a useful log for you when this happens?

 

[Marco Kalter]

To obtain some more diagnostic information, can you modify the shortcut and add the debugsql parameter? For example:

"C:\Program Files\PLSQL Developer\plsqldev.exe" debugsql

Reproduce the problem and send me the debug.txt file that is generated in the PL/SQL Developer directory.

 

[Worker]

The crash happened with the following information:

Error Signature
AppName: plsqldev.exe	 AppVer: 7.1.5.1398	 ModName: unknown
ModVer: 0.0.0.0	 Offset: 7e4d44c6

Exception Information
Code: 0xc0000005	Flags: 0x00000000
Record: 0x0000000000000000	Address: 0x000000007e4d44c6

I looked through the Event History and it appears that every recent crash has been at that offset of 0x7e4d44c6.

I have a debug.txt file, but it ends just like the debug.txt for a non-crashing session with entries for "MainForm Destroyed" through "Finalization StatUnit done". Also, the last 4 entries in that file were at 11:39:00 AM, and that is also the time the crash is logged in the Event History. It looks like the crash happened after writing to debug.txt finished.

I'm not terribly concerned about this, as it only happens when I close PL/SQL Developer and there don't appear to be any adverse effects of the crash. However, if there is a cause for this inside of PL/SQL Developer and there is a relatively painless way to find that cause, then I'd like to do what I can to help find it.

 

[Marco Kalter]

Thanks, we'll investigate this.