We are running PL/SQL Developer v. 5.1.5.744 - 01.19616: 50 User License OCI v. 8.1 on a Windows 2000 SP4 server with Citrix MetaFrame XPe FR/SP3. The problem that we encounter is, whenever an 'average' user logs on to the server through an ICA Citrix connection they can not use the File --> Open option. It does not open the associated window. If the users were administrators, they would have no problems. If we grant the users administrator access to the server and they try the File -->Open option it will work, even if the next time they logon as an 'average' user.

My question is, what file/registry or setting do we need to set or grant for the users to use the File --> Open feature ? - as this appears to be a one time initial setting. We have forty users who may change as time goes on and we do not to go through the process of asking them to logon to the server in admin mode, open the app and logoff. This would be too much work.


Thanks your help...
Tom