login problem with no message in messagebox

[esi]

hi all
i want to login to a oracle database
i copy tnsnames.ora and other settings file from Application server to my computer oracle db seoesific folder but when i want to logon with plsql on my computer the plsql show a messagebox with no information , my os is win 7 and i use my local administrative user
on Application server i can login database with plsql easily but on my client computer i have this problem
thanks all
plz help me i have no time

 

[Marco Kalter]

Can you start PL/SQL Developer without connecting, go to Help > Support Info, and copy the text from the "Info" tab page?

 

[esi]

 

[esi]

i paste thr content but not saved in this section

 

[esi]

PL/SQL Developer
Version 11.0.4.1774
Windows 7 6.1 Build 7601 (Service Pack 1)

Physical memory : 2,097,152 kB (1,683,512 available)
Paging file : 4,194,304 kB (4,194,304 available)
Virtual memory : 2,097,024 kB (1,923,652 available)

Parameters
C:\Program Files\PLSQL Developer\plsqldev.exe

Preferences
Session mode: Multi
OCI Library:
Use OCI7: False
Allow Multiple Connections: True

Preference Files
C:\Program Files\PLSQL Developer\Preferences\Default\Default.ini
C:\Users\****\AppData\Roaming\PLSQL Developer\Preferences\****\default.ini

License File
C:\Program Files\PLSQL Developer\aalf.dat

Debug file
C:\Program Files\PLSQL Developer\PlSqlDev.elf

Plug-Ins
*Active Query Builder (C:\Program Files\PLSQL Developer\PlugIns\ActiveQueryBuilder.dll)
*PL/SQL Documentation (plsqldoc) (C:\Program Files\PLSQL Developer\PlugIns\plsqldoc.dll)
*Red Gate Deployment Plug-In (C:\Program Files\PLSQL Developer\PlugIns\RedGate.dll)
*Version Control Interface 1.2 (C:\Program Files\PLSQL Developer\PlugIns\VCS.dll)
(* is Active)

Aliases
EXTPROC_CONNECTION_DATA
data_N

Homes
OraClient10g_home1 (c:\Oracle\product\10.1.0\Client_1)
OraDb10g_home1 (c:\oracle\product\10.2.0\db_1)

DLLs
c:\oracle\product\10.2.0\db_1\bin\oci.dll

TNS File
c:\oracle\product\10.2.0\db_1\Network\Admin\tnsnames.ora

Using
Home: OraDb10g_home1
DLL: c:\oracle\product\10.2.0\db_1\bin\oci.dll
OCI: Version 10.2

Monitor
Id = 0
Primary = True
Handle = 65537
Left = 0
Top = 0
Width = 2560
Height = 1080

MainFormOnTaskbar = False

 

[esi]

the error messagebox

 

[Marco Kalter]

Thanks. You will need to upgrade to an Oracle11g or 12c Client. On Windows 7 you can get this error with an Oracle10g Client.