License DOA 4.1.2.2

[casfrigo]

Hi,

I have a licenced DOA Standard 4.1.2.2 including the personal key.
Do I need to buy a new licence to upgrade to 4.1.3.5?

My current key doesn't work ("You are not allowed to install this product").

I was under the impression that the licence was for the base version (ie, all version 4) but could be wrong smile.

 

[Marco Kalter]

If you have a 4.1 license then you can install both the 4.1.2 and 4.1.3 versions. If you are having problems, please send an e-mail to support@allroundautomations.com with the license information you used.

 

[casfrigo]

Hello,

A detail I didn't mention, DOA 4.1.2, was installed on DELPHI XE, now I'm using DELPHI XE10, and DOA 4.1.2 is not working correctly.
Question:
Would a DELPHI XE10 requirement be a more recent DOA version?

Thank you.

 

[Marco Kalter]

You will need to download the correct package from the web site. If you are having problems, please send an e-mail to support@allroundautomations.com with your license information.