Key Configuration not working in version 13.0.2.1898

[RKosmala]

Hi team,

I upgraded recently to version 13 and configuring shortcuts does not work for me.
After upgrade (from 11 through 12) I was missing my shortcuts so I set Ctrl+N for "File/Open/New/SQL Window". It seems to be saved correctly in preferences (the shortcut is there after application restart), but does not work.
I tried with other key combination and also tried to build macro for this, but shortcut for macro run does not work neither. It also does not work for running beautifier.
Shortcuts seem not to work also in version 12.

I've seen in some other topics it might be known bug but could you please clarify that?

Best regards,
Robert

 

[Marco Kalter]

This seems to work fine for me. I assigned Ctrl-N to "File/Open/New/SQL Window", accepted that the "Debug:Step Into" key is overruled, pressed Ctrl-N in the IDE, and a new SQL Window is opened.

Can you start PL/SQL Developer without connecting, go to Help > Support Info and send me the text from the "Info" tab page?

 

[RKosmala]

Hi Marco,

Thanks for replaying.
I paste my "info" content below.

Best regards,
Robert

PL/SQL Developer
Version 13.0.2.1898 (64 bit)
01.122003 - 100 user license
Service Contract: 2019-11-01
Windows 7 Build 7601 (Service Pack 1)

Physical memory : 4 193 832 kB (1 078 468 available)
Paging file : 8 385 760 kB (3 252 784 available)
Virtual memory : 8 589 934 464 kB (8 589 501 496 available)

Parameters
C:\Program Files\PLSQL Developer 13\plsqldev.exe
DebugSQL

Preferences
Session mode: Multi
OCI Library:
Use OCI7: False
Allow Multiple Connections: True

Preference Files
C:\Program Files\PLSQL Developer 13\Preferences\Default\Default.ini
C:\Users\faciliter\AppData\Roaming\PLSQL Developer 13\Preferences\faciliter\Default.ini
C:\Users\faciliter\AppData\Roaming\PLSQL Developer 13\Preferences\faciliter\default2.ini

License File
C:\ProgramData\PLSQL Developer\aalf.dat

Debug file
C:\Program Files\PLSQL Developer 13\PlSqlDev.elf

Plug-Ins
*Active Query Builder (C:\Program Files\PLSQL Developer 13\PlugIns\ActiveQueryBuilder.dll)
*PL/SQL Documentation (plsqldoc) (C:\Program Files\PLSQL Developer 13\PlugIns\plsqldoc.dll)
(* is Active)

Aliases
CITI_MSR_IVMXDEV
IVMX_DEV
IVMX_DEV4
IVMX_DTO
IVMX_DTODWH
...

Homes
OraClient12Home1 (C:\app\client\product\12.1.0\client_1)
OraDB12Home1 (C:\app\oracle\product\12.1.0\dbhome_1)

DLLs
C:\app\client\product\12.1.0\client_1\bin\oci.dll

TNS File
C:\app\client\product\12.1.0\client_1\Network\Admin\tnsnames.ora

Using
Home: OraClient12Home1
DLL: C:\app\client\product\12.1.0\client_1\bin\oci.dll
OCI: version 12.1 (12.1.0.1.0)
Oracle Database 12c Enterprise Edition Release 12.2.0.1.0

Character Sets
Character size: 4 byte(s)
CharSetID: 0
NCharSetID: 1
Unicode Support: False
NLS_LANG: POLISH_POLAND.EE8MSWIN1250
NLS_NCHAR_CHARACTERSET: AL16UTF16
NLS_CHARACTERSET: AL32UTF8

Process
Working Set = 137 404 416
Memory = 29 857 184
GDI Objects = 1419
User Objects = 492
Handles = 393

Monitor
PixelsPerInch = 96

Id = 0
PPI = 96
Primary = True
Handle = 65537
Left = 0
Top = 0
Width = 1366
Height = 768

MainFormOnTaskbar = True

 

[Marco Kalter]

Can you go to Configure > Preferences and click on the "Configure preference sets" button [...] next to the preference set selector. Do you have multiple personal preference sets listed?

 

[RKosmala]

Marco,
Yes, that was the case. I had two private preference set in ./Preferences/ dir, both enabled and the other one had preference.
With this clue I was able to arrange keys as I wanted.
Thanks for you assistance.
Regards,
Robert