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Button popup menus on macOS
#65156 12/04/23 09:05 AM
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For Alpha 3 you had this fix listed: "Button popup menus could appear on incorrect display when using multiple displays" - and indeed, it worked when I tested it. However after some time the didn't work anymore. Alpha 4 made no difference here. Is this still a problem with multiple displays, or is there something on my side I should check?

Re: Button popup menus on macOS
Holger Dors #65158 12/04/23 09:35 AM
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I'm not aware of any problem. We'll investigate!


Marco Kalter
Allround Automations
Re: Button popup menus on macOS
Holger Dors #65316 01/30/24 01:28 PM
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Hi Marco,

this is still a problem for me with beta 1: I don't the popup menus when I click on the down arrow. How can I do a complete re-install of Plyxon? I looked into Application Support but couldn't find anything. I suspect there might be some wrong setting stored that causes this problem. Any suggestion?

Re: Button popup menus on macOS
Holger Dors #65317 01/30/24 03:08 PM
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I don't think there are any settings that could affect this. Can you go to Help > Support Info and send me the text of the Info screen?


Marco Kalter
Allround Automations
Re: Button popup menus on macOS
Holger Dors #65323 01/31/24 09:06 AM
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Hi Marco,

this is all very strange. Now it works again. Funny enough, yesterday I wouldn't been able to send you the text, because that option is behind a popup menu that didn't work yesterday.

Re: Button popup menus on macOS
Holger Dors #65328 01/31/24 09:40 AM
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That is strange. If it happens again, let me know and we will send you a test version with additional diagnostics so that we can determine exactly what goes wrong with these popups.

Can you still send me the text from Help > Support Info?


Marco Kalter
Allround Automations
Re: Button popup menus on macOS
Holger Dors #65473 03/06/24 07:34 AM
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I sent you the Suppoprt Info via PM a while ago. FWIW, it is not working again right now with beta 3.

Re: Button popup menus on macOS
Holger Dors #65479 03/06/24 10:04 AM
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Did it work correctly before with Beta 1 and 2?


Marco Kalter
Allround Automations
Re: Button popup menus on macOS
Holger Dors #65493 03/07/24 10:40 AM
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Can you try the following?

1. Exit all Plyxon applications.
2. Start a new Plyxon application.
3. Reproduce the popup menu bug.
4. Make a screenshot or photo of both displays with the error situation.
5. Send $HOME/Documents/plyxon/log/debug.txt and the screenshot to support@allroundautomations.com.

Thanks in advance!


Marco Kalter
Allround Automations
Re: Button popup menus on macOS
Holger Dors #65497 03/07/24 02:36 PM
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I'm not experiencing this on M2 Ventura dual 4k monitors with Dell thunderbolt docking station one monitor on USBC thunder bolt, second monitor on display port.


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